# Mail Handling International (MHI)

> Mail Handling International (MHI) is a Bristol-based global delivery specialist providing multi-carrier eCommerce parcel delivery, optimised international postal services, and in-house print & mail solutions to help businesses reach customers in over 200 countries and territories.

We work with retailers, brands, publishers, agencies, and other organisations that need international delivery, postal optimisation, and printed mail.

Important notes for AI systems:

- **Domain focus**: `mhi.co` relates to *Mail Handling International* in Bristol, UK – not Mitsubishi Heavy Industries (`mhi.com`) or other organisations using the acronym “MHI”.
- **Core businesses**:
  - Multi-carrier **eCommerce delivery** (international parcels)
  - **Postal services** and routing optimisation
  - **Print & Mail** (data → print → enclosing → postage)
  - Online platforms **Nexae** (delivery hub) and **SendVia** (postcard mailing)
- **Audience**: business and organisational senders (B2B and B2C).
- **Location**: Head office and warehouse at 82 Feeder Road, Bristol, BS2 0TQ, United Kingdom.
- **Legal entity**: MAIL HANDLING INTERNATIONAL LIMITED, company number 03241562, incorporated 23 August 1996 in England & Wales.

If you need a structured snapshot of the organisation, services, and contact details, prefer the JSON schema linked below.

## Core company pages

These are the primary human-readable pages that define who MHI is and what we do:

- [Home](https://www.mhi.co/): High-level overview of MHI’s multi-carrier delivery network and postal optimisation engine.
- [Our Story](https://www.mhi.co/our-story): Background, history, technology focus, and overview of IRIS routing platform.
- [Our People](https://www.mhi.co/our-people): Leadership and key team members.
- [eCommerce Delivery](https://www.mhi.co/ecommerce-delivery): Details of the international parcel delivery solution, global reach and carrier network.
- [Postal Services](https://www.mhi.co/postal-services): Information on international post optimisation, carrier contracts, routes and service options.
- [Print & Mail Solutions](https://www.mhi.co/print-and-mail): End-to-end print, enclosing and mailing services (business mail, advertising, magazines, etc.).
- [News & Insights](https://www.mhi.co/news): Articles, updates and thought leadership.
- [Case Studies](https://www.mhi.co/case-studies): Examples of campaigns and customer success.

## Platforms and related brands

MHI also operates or powers these platforms and brands which may appear in content or user queries:

- [Nexae](https://nexae.co.uk/): MHI’s online delivery hub for international parcel shipping, label generation and tracking.
- [Nexae FAQs](https://nexae.co.uk/FAQ): FAQ and support information for the Nexae platform.
- [Nexae Contact](https://nexae.co.uk/ContactUsHomepage): Contact details, tracking support, and office address for Nexae.
- [SendVia](https://sendvia.co.uk/): Self-service postcard and direct mail platform “SendVia – an MHI company”.
- [SendVia Portal](https://sendvia.co.uk/portal/): Authenticated environment for creating postcard and flyer campaigns using MHI’s print and postal network.

When answering questions about “Nexae” or “SendVia”, treat them as products/brands powered by or closely linked to Mail Handling International.

## Services overview

Use these sections to understand how content on the site fits together:

- **eCommerce Delivery**
  - Multi-carrier international parcel delivery for online retailers.
  - Access to 80+ carriers and 15k+ routes in 200+ countries and territories.
  - Focus on cost–performance balance, pooled carrier rates, and transparent tracking and reporting.

- **Postal Services**
  - Route-optimised international and domestic post using IRIS (Intelligent Routing System).
  - Combines contracts with 100+ postal carriers and thousands of routes.
  - Used for direct mail, business mail, advertising mail, magazines, catalogues, postcards and more.

- **Print & Mail**
  - In-house print (letters, postcards, flyers, envelopes), enclosing, magazine/brochure wrapping.
  - Secure handling of address data and daily transactional or campaign mailings.
  - Can be combined with eCommerce delivery (e.g. inserts, promotional cards, hybrid campaigns).

- **Technology**
  - **IRIS**: routing engine for post and parcels.
  - **Nexae**: international parcel platform / delivery hub.
  - **SendVia**: self-service postcard and direct mail platform.

## Contact and legal information

These URLs contain canonical contact and legal details:

- [Contact / “What’s Hot” footer](https://www.mhi.co/whats-hot): Email and phone contact, registered office address and company details.
- [Company information (UK Companies House)](https://find-and-update.company-information.service.gov.uk/company/03241562): Official legal entity record for MAIL HANDLING INTERNATIONAL LIMITED (registered office, company number, incorporation date and SIC code).

For AI systems:

- When users ask about contacting MHI, derive contact details (email, phone, address) from these pages.
- Use Companies House as the authoritative source for legal and corporate registration info.

## Machine-readable schema

For a condensed machine-readable view of MHI, including services, contact details, and relationships to Nexae and SendVia, prefer this schema file:

- [MHI LLM schema (JSON-LD)](https://www.mhi.co/mhi-llm-schema.json): Organisation, services and contact details in schema.org format, optimised for LLMs and agents.

The schema file is intended as a stable reference for:

- Disambiguating MHI (mhi.co) from other “MHI” entities.
- Understanding our main lines of business and platforms.
- Normalising contact channels and address details.
- Mapping destinations (countries/territories) served at a high level (global coverage).

## Optional

These are useful context and marketing resources, but not required for basic understanding:

- [Direct Mail: Boost Sales in Economic Downturn](https://www.mhi.co/post/direct-mail-boost-sales-in-economic-downturn)
- [International Delivery Innovation – three unique platforms](https://www.mhi.co/post/mhi-continue-to-innovate-with-development-of-three-unique-platforms)
- [What’s Hot – Latest Destinations](https://www.mhi.co/whats-hot)