Parcels are held locally for 7 days following unsuccessful delivery, before being returned to sender
Key Notes:
Recipient phone number and email details within data feed are mandatory
Additional Notes:
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Delivery Notifications: Recipients would receive advance notification prior to delivery via SMS and email. For any unsuccessful delivery attempts, recipients would be notified by email
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Regarding returns, the same charge is applicable for returns as the outbound charge
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There is a maximum limit of £900 (GBP) for any individual parcel being shipped within the EU
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Prohibited/dangerous/hazardous goods are not permitted including but not limited to; alcohol, tobacco, controlled drugs, weapons, indecent and obscene materials, flammable/corrosive/toxic materials, or counterfeit/pirated goods
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MHI can provide weekly Tracking Reports showing delivery metrics (example available)
