Important Notice: 

 

Royal Mail have suffered a cyber-attack which is causing “severe disruption” to their International export services, impacting both mail and parcels.  They are asking customers to temporarily cease sending international items into them until resolved.  They are working to resolve as quickly as possible, though it is currently unknown how long this outage may last.  Domestic UK services are unaffected.  Please find an article with additional detail as follows:

 

https://www.theguardian.com/business/2023/jan/11/royal-mail-services-suffer-severe-disruption-after-cyber-incident

 

MHI utilise a global network of more 100 International postal carriers & couriers, allowing us to automatically circumnavigate these issues via our intelligent routing software and minimise any impact to customers mail & parcels. If you are experiencing any challenges as a result of Royal Mail’s international service outage or have any questions and would like to discuss how MHI may be able to assist, please contact your usual MHI Account Manager or speak with one of the team via enquiries@mhi.co or +44 (0) 117 977 66 55