Return Solutions
With Global Reach

eCommerce Delivery Simplified With

Flexible, Convenient Returns.

At MHI, we understand that a great shopping experience doesn’t end with delivery, it continues through returns. That’s why our Flexible eCommerce Returns Solution puts choice and convenience back into your customers’ hands while giving retailers full visibility and control of the process.

Our Flexible
Returns Model.

Using our extensive Out of Home network, consumers can return parcels via thousands of convenient drop-off points such as lockers, parcel shops, or postal counters. This flexibility enhances satisfaction and strengthens brand loyalty.

Benefits for Shoppers.

Smarter Returns for a Better Customer Experience.

Convenient Drop Off

Customers can drop off parcels at a time and place that works.

Secure & Reliable

Lockers and PUDO points keep parcels safe until collection.

Streamlined Process

We remove friction to enable quick & easy returns.

Value Beyond the Return.

We reduce cost, recover value, and simplify international trade logistics.
Duty Drawback & Return Goods Relief
Reclaim duties and taxes on returned goods to maximise recovery and minimise loss.
Item Inspection
& Quality Control
Inspection and verification ensure returned goods are accurately classified for resale, refurbishment, or recycling.
Sustainable Disposal
& Recycling
We manage responsible disposal of unsellable items in line with environmental best practices.
Resale & ReCommerce
Support
Extend product life cycles with our reCommerce options & reintroduce items back into circulation efficiently.

Global Reach,
Local Experience.

With MHI’s Flexible Returns Solution, you’re not just making returns easier.

MHI’s cross-border delivery and returns solutions help businesses reach new markets and streamline operations through one reliable logistics network.

Convenient,
Flexible Returns
Easy drop-off options for hassle-free returns.
Reliable
Local Handling
Local expertise for smooth operations.
Consistent Service Worldwide
Uniform quality & tracking for each region.
Access to New Markets
Service & support in global markets.

Are You Looking To Boost Customer Experience And Grow Your Reach Globally?